The achievement is the latest milestone in the pursuit of quality that has also seen extensive investment in the local operation.
The conclusion from the assessments confirmed that the tours offer the visitor well organised and managed experiences with comprehensive content, a well designed and maintained bus fleet with high visual impact and most importantly friendly, welcoming and helpful staff.
The City Sightseeing concept, offering open top double decker bus town and city tours through both franchised and wholly owned operations, was launched in 1999. The first such tour was in Seville and the second in Glasgow. From those first steps the “acorn” has grown into an “oak” with around 6 million passengers each year in over 80 towns and cities worldwide, of which around 30 are in the UK.