Whilst You're Here

We're here to help.

Norwich Business Improvement District (BID) is working hard to keep Norwich a safe and welcoming city for you.

City Hosts

Since their launch in 2013 our friendly city hosts have been pounding the streets and pathways of Norwich to make every moment in Norwich easier. With a passionate team of 50 volunteers they are available whether you’re looking for a spot to have a coffee, want to know the history of Norwich or simply directions to the cathedral. With a keen interest in everything Norwich, our City Hosts are always ready to help.

If you want to share your experience of Norwich, post your Instagram pictures using hashtags #cityofstories, #visitnorwich. – you can follow us on @visitnorwich. Tweet us on @VisitNorwich or like us on Facebook @visitnorwichcityofstories.

Norwich Map

VisitNorwich produces a free pocket size Norwich Map to get you easily around Norwich. It also includes shopping information and lots of helpful guidance on the 8 Districts that make up the city centre. Download a copy here.

Launch the Norwich Explorer Map

Access for all

Norwich endeavours to be accessible for all. Whether shopping or sight-seeing, everyone should feel included. Provisions such as Norfolk Disability Services give reliable advice on the accessibility of sights, both modern and historic. Furthermore, Castle Quarter has a dedicated Shopmobility scheme that allows for the loan* of scooters, electric and manual wheelchairs and walking aids. Plus, there are multiple accessible toilets to make your experience at the centre hassle-free. Chantry Place also have accessible measures for autism and assistance dogs. Read more here.

*small cost.